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BOOKS
Executive Etiquette Power
Pamela Minyard (co-author)
The 7 Habits of Highly Effective People,
Stephen Covey
The Tipping Point,
Malcolm Gladwell
The Four Agreements,
Don Miguel Ruiz
The Little Book of Etiquette,
Dorothea Johnson
New Complete Guide to Executive Manners,
Letitia Baldridge
Etiquette for Dummies,
Sue Fox
Never Drink Coffee From Your Saucer,
Sheila Long